Hotline Volunteer

Hotline Volunteers are the "911 Operators" for wildlife

With over 6,000 calls a year, hotline is how people reach CWCC with animals that need help. We take pride in our fast response time, accurate information, professionalism and willingness to help. 

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No previous wildlife knowledge needed! We will teach you all that you need to know. 

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Hotline shift consists of listening to voicemails and responding accurately to hotline calls. Some examples of calls we receive are:

• How to reunite a squirrel is its mother

• What to do if a dog found a rabbit's nest

• How to humanely evict wildlife from unwanted areas

• How to transport an injured or orphaned animal

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Hotline volunteers:

• Cover a consistent once a week shift for four hours

• Shifts are covered from the comfort of your own home

• Expected to be reliable, punctual, professional and kind

• Have basic technology knowledge: be able to copy and paste, use google documents, type proficiently 

• Have consistent and reliable access to the internet

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All Hotline Training is via a pre-recorded video training session. You will be asked to view this 1.5 hour training video prior to your first shift. Details will be provided upon filling out the corresponding form. 

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Thank you for wanting to help the wildlife!