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Hotline Volunteer

Hotline Volunteers are the "911 Operators" for wildlife

Volunteer Position: Wildlife Hotline Specialist

Location: Remote, from your own home! 

We are looking for enthusiastic and passionate folks looking to make a difference for local wildlife and communities! The Wildlife Hotline Specialist serves as the Center's first point of contact, fielding calls and messages regarding wildlife emergencies, conflicts, and concerns. Responding to over 6,000 calls annually, the Wildlife Hotline Specialists play a critical role in ensuring that animals in distress receive appropriate and timely life-saving care and/or intervention.  Wildlife Hotline Specialists do so by providing individuals who reach out to the hotline with accurate information, detailed guidance, and critical resources.  

All training is provided, no prior education necessary! 

 

Key Responsibilities:

  • Covers a 4-hour shift weekly, same day and time from March to November

  • Answers and responds to calls and messages placed to Carolina Wildlife Conservation Center’s Wildlife Hotline via Google Voice

  • Provides callers with detailed advice, guidance, and resources related to wildlife emergencies, conflicts, concerns, and questions

  • References support documents and training tools to provide detailed, accurate information

  • Identifies and prioritizes emergency calls

  • Directs callers to appropriate internal and external resources

Benefits:

  • Have a direct and positive impact on the welfare of wildlife

  • Help members of your community in a time of need

  • Gain valuable experience in wildlife rehab

  • Be part of a passionate, supportive community

  • Enhance communication and problem-solving skills

  • Receive ongoing training, development, and recognition

 

How to Apply:

Fill out the form below

Apply Here

Are you 18 years or older?
Yes
No
Can you commit to a consistent, weekly 4-hour shift from March–November? (3 shifts can be missed)
Yes
No
Do you have access to reliable internet?
Yes
No
Do you have access to a computer and smartphone during your shift?
Yes
No
What Day of the Week are you available for a shift?
What shift time are you available?
How comfortable are you following detailed procedures and learning new systems?
Very Comfortable
Comfortable
Somewhat Comfortable
Not Comfortable
Which of the following tools are you comfortable using? (Check all that apply)

We greatly appreciate you taking the time to complete this application.  Carolina Wildlife Conservation Center is composed of a diverse group of team members.  Our volunteers our valued, critical team members who enable us to pursue our mission with excellence.  Thank you for considering volunteering with us.

Carolina Wildlife Conservation Center, Charlotte, NC, wldlife help, animal help in charlotte, wildlife help in Charlotte
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Call Us: (980) 389-1133   |   Business hours: (8am - 8pm)

Donate with PayPal

NOTICE: Contact us BEFORE bringing an animal to CWCC at
980-389-1133. Please
DO NOT bring an animal without speaking to us first.

Drop off hours: 10am-6pm


722 N Ingleside Farm Road
Iron Station, NC 28080

This organization is a 501 (c)(3) tax-exempt charity organization under the North Carolina Nonprofit Corporation Act.

EIN  83-2040636

© 2025 CAROLINA WILDLIFE CONSERVATION CENTER.  ALL RIGHTS RESERVED.

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