Hotline Volunteer

Hotline Volunteers are the "911 Operators" for wildlife

With over 6000 calls a year, hotline is how people reach CWCC with animals that need help. We take pride in our fast response time, accurate information, professionalism and willingness to help. 

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No previous wildlife knowledge needed! We will teach you all that you need to know. 

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Hotline shift consists of listening to voicemails and responding accurately to hotline calls. Some examples of calls we receive are:

• How to reunite a squirrel is its mother

• What to do if a dog found a rabbit's nest

• How to humanely evict wildlife from unwanted areas

• How to transport an injured or orphaned animal

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Hotline volunteers:

• Cover a consistent once a week shift for four hours

• Covering the shift will require being at the computer for the full four hours

• Shifts are covered from the comfort of your own home

• Expected to be reliable, punctual, professional and kind

• Have basic technology knowledge: be able to copy and paste, use google documents, type proficiently 

• Have consistent and reliable access to the internet

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Once your application is received, we will reach out to schedule a time to speak with you over the phone. Once we have approved your application and decided you are a good fit for the team, you will be given access to our google shared drive. You will be required to watch the hotline education video (4 hours long) before starting your first shift. On every shift, you will have a CWCC team supervisor that will help you along the way with any and all questions you may have. 

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Thank you for wanting to help the wildlife!